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Time Capsules Recalled

Posted by seander70 | Posted in Device | Posted on 15-07-2010

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 Time Capsules Recalled

If you use an Apple Time Capsule wireless backup device, you may need to pay attention.   The company is currently recalling a number of them, offering to repair or replace them, or in the event that you already had yours repaired, they may issue a refund. 

Any Time Capsule purchased between February, 2008 and June, 2008, with serial numbers between XX807XXXXXX and XX814XXXXXX, could be affected.  You can find the serial number on the bottom of your Time Capsule.            

According to Apple, the power may not come on at all or may shut down unexpectedly.  A quick trip to Apple’s support site forums shows that several customers have been complaining.  Here’s an example of one user’s complaint:

“My Time Capsule was running just fine, then spontaneously just powered off by itself. All the other devices in the power strip were fine and I tried switching outlets, plugging it directly into the wall, and unplugging the TC and plugging the power cord back in. The network port lights in the back …, the network lights came on for a split second. I’m guessing that there’s a power connection fried”

 

For more information on the recall, including how to proceed if you think you received one of the faulty devices, visit support.apple.com.